Privacy Policy

1. Introduction

ComplaintPros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our landing page and interact with our services.

2. Information We Collect

We collect the following personal information through our contact form:

• Name: To address you appropriately.
• Company Name: To understand your professional affiliation.
• Email Address: To communicate with you.

This information is sent directly to our company email and is not stored on our website servers.

3. Use of Collected Information

The personal information you provide is used solely for:

• Communication: Responding to inquiries or requests.
• Business Development: Discussing potential collaborations or services.

4. Analytics and Tracking Tools

We utilize third-party services to analyze website traffic and enhance user experience:

• Google Analytics: Collects data on website usage to help us understand visitor interactions.
• Google Tag Manager: Manages and deploys marketing tags on our website.

These tools may use cookies and similar technologies to collect information such as your IP address, browser type, and pages visited. This data is used in aggregate form and does not directly identify you.

5. Outbound Marketing

We use Apollo.io for outbound marketing campaigns. This involves:

• Prospecting: Identifying potential clients who may benefit from our services.
• Communication: Sending emails to introduce our offerings.

Apollo.io may process publicly available business contact information. We ensure that our use of Apollo.io complies with applicable data protection laws.

6. Data Sharing and Storage

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to communicate with you or as required by law. Currently, we do not store user data on our servers nor do we process payments.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate information.
• Deletion: Request deletion of your personal information, subject to legal constraints.

To exercise these rights, please contact us at privacy@complaint-pros.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@complaint-pros.com